Heather Mattes

MBA BAvMgt

Specialist Consultant - Airports

Background

Heather Mattes is a strategic business leader bringing strengths in commercial/ investment portfolio development/ management and economic performance with an in depth understanding of the aviation industry. Heather has an excellent understanding of key success drivers and how customer service, safety, reputation and quality control sustain and grow business. She has extensive experience in operations including aviation safety, infrastructure and assets, security, logistics and airside management. Importantly, Heather understands and values her people, stakeholders and customer service and has excellent engagement skills, working well in diverse and challenging environments.

Qualifications

  • Bachelor of Aviation Management (Airports and Airlines) - University of Western Sydney
  • Diploma in Asset Management – University of Melbourne
  • Master of Business Administration – Southern Cross University
  • Certificate III in Workplace, Health and Safety
  • Company Directors Course – Australian Institute of Company Directors
  • Airport Reporting Officer – Australian Airports Association